Shipping policy
1. Order Processing Time
Orders are processed within 5 business days (Monday to Friday, excluding public holidays). You will receive a dispatch confirmation once your order has been shipped.
2.Shipping Rates & Delivery Estimates
Shipping charges for your orders are calculated and displayed at checkout.
Estimated delivery times:
-United Kingdom: 3-5 business days
-Europe: 5-10 business days
-International: 7-15 business days
Please note: delivery times are estimates, not guarantees.
3. International Shipping
Delivery Time
International orders are typically delivered within 7–15 business days after dispatch. Delivery times may vary depending on the destination country and customs processing.
These timeframes are estimates and not guaranteed.
Shipping Costs
- International shipping rates are calculated at checkout based on destination and package weight.
4. Shipping Carriers
We ship using trusted UK carriers including Royal Mail and Evri. The carrier used will depend on your location and the service selected at checkout.
5. Shipping Costs
Shipping costs are calculated at checkout.
[Optional: Free UK shipping on orders over £25]
6. Tracking
Where available, tracking details will be provided once your order has been dispatched.
7. Delays
While we aim to meet all delivery estimates, delays can occasionally occur due to factors outside our control (e.g., courier delays, weather, peak periods).
If your order has not arrived within 7 working days of dispatch, please contact us at [your email].
8. Lost Parcels
An item will be considered lost if it has not arrived within 10 working days from dispatch. In such cases, we will offer a replacement or refund.
9. Incorrect Address
It is the customer’s responsibility to ensure the shipping address is correct. We are not responsible for orders delivered to incorrectly provided addresses.
If an order is returned to us, additional shipping charges may apply to resend it.
10. Contact
Living Form
livingform79@gmail.com
Hours: Monday-Friday, 9:00 AM to 5:00 PM